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Technical Service Executive for Guwahati location.

3 - 8 YearsGuwahati

Posted: 14 days ago

Job Description

Carries out day to day customer technical support in a professional manner representing Paint AR and its products on a highest level.
Delivers professional training to the key existing and potential customers on the use and application of the company products, color and equipment (including, spray guns, booths, compressors, HSE, etc.).
Conducts demonstrations of paint / non-paint products/application techniques and transfers the knowledge on collision repair processes as well as on technical problem prevention/solving to the selected customers.
Observes and communicates bodyshop improvement possibilities to AR management.
Handlescustomer complaints regarding color, products, their performance and applications.
Participates in product tests/evaluation and supports the project teams
preparing the launch of a new product.
Shares expertise related to color tinting, color retrieval, color documentation and instructs the customers on their usage in day-to-day operations.
Attends company training as required to improve skills/performance.
Gives recommendations to the upper management regarding the type training required on the field.
Proactively informs about the opportunities for improvement in the paint and non-paint assortment.
Maintains the assigned technical company equipment in a safe and proper manner.
Synchronizes own actions schedule with the relevant sales manager.
Collects and reports from customer feedback / information regarding the market situation.
Up-dates the key customers databases with valid, accurate and complete customer-related information.
Promotes the positive company image and develops long-term relations with the customers.
Follows set company HSE policy.
preparing the launch of a new product.
Shares expertise related to color tinting, color retrieval, color documentation and instructs the customers on their usage in day-to-day operations.
Attends company training as required to improve skills/performance.
Gives recommendations to the upper management regarding the type training required on the field.
Proactively informs about the opportunities for improvement in the paint and non-paint assortment.
Maintains the assigned technical company equipment in a safe and proper manner.
Synchronizes own actions schedule with the relevant sales manager.
Collects and reports from customer feedback / information regarding the market situation.
Up-dates the key customers databases with valid, accurate and complete customer-related information.
Promotes the positive company image and develops long-term relations with the customers.
Follows set company HSE policy.
preparing the launch of a new product.
Shares expertise related to color tinting, color retrieval, color documentation and instructs the customers on their usage in day-to-day operations.
Attends company training as required to improve skills/performance.
Gives recommendations to the upper management regarding the type training required on the field.
Proactively informs about the opportunities for improvement in the paint and non-paint assortment.
Maintains the assigned technical company equipment in a safe and proper manner.
Synchronizes own actions schedule with the relevant sales manager.
Collects and reports from customer feedback / information regarding the market situation.
Up-dates the key customers databases with valid, accurate and complete customer-related information.
Promotes the positive company image and develops long-term relations with the customers.
Follows set company HSE policy.

Salary: Not Disclosed by Recruiter
Industry: Chemicals / PetroChemical / Plastic / Rubber
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Athena Consultancy Services
Its an MNC p[aint company
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Contact Details

Contact Company:Athena Consultancy Services