MDM (mobile Device Management)

4 - 7 Years
Bengaluru, Chennai, Delhi NCR

Job Description


1. MDM Agent Installation, Configuration and Troubleshooting of any Agent Sync Issues
2. Supporting MDM Enrolment by SMS, EMAIL, Agent based for the end users
3. Hands on Experience in at least one MDM Admin console (Airwatch, MobileIron, Maas360, XenMobile, Intune)
4. Supporting Platform specific issues in Agent and Active Sync configuration for iOS, Android, Windows Mobile Devices and Tablets. Basic Troubleshooting of Email Access issues in registered Mobile Devices
5. Handling MDM Incident Tickets and Basic Service Request in Queue
6. Should be able to Query, Add, Lock, Wipe, Retire Devices from Admin console
7. Monitor and ensure the MDM Services Availability
8. Distribute and Monitor Applications published using MDM Admin console
9. Generate and Provide various reports including Agent status, Application Published Status

Technical Requirements
At least one year Experience on Mobile Device management
Experience on using at least one MDM Admin console (Airwatch, MobileIron, Xenmobile, Maas360, Intune)
Experience on procurement lifecycle
Experience on various mobile platforms like iOS, Android, Windows
Experience on resolving End user queries

Salary: INR 4,00,000 - 9,00,000 P.A. Best in the Industry

Industry:IT-Hardware & Networking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Technical Support Manager

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

Athena Consultancy Services
Leading recruitment firm
View Contact Details+

Recruiter Name:Luna Mukherjee

Contact Company:Athena Consultancy Services