Customer Service Executive – MF

1 - 5 Years
Gurgaon

Job Description

Hi All,
we are looking for Customer Service Executive candidates who have been into Mutual Funds for at least one year.

Interview will be on Thursday, 4th October 2018.

Job Location: Gurgaon

Job Duties/ Responsibilities:-
Emails and Chats to be answered within the Stipulated time given
Inbound/Outbound calls handling
Follow Up with Calls if need to close the issues of the users
Coordinate with the Operations team for the closure of user issues.
Maintaining MIS for the queries responded

Desired Requirements:-
Any Bachelors degree.
Minimum 1-3 years of experience in back office (CAMS, KARVY, AMC)
Knowledge of the Indian mutual funds' industry and regulations involved.
Should possess strong verbal and written communication skills.
Good technical skills, preferred skills-MS Office, Visual Basic
Preferably NISM or AMFI certified.


Salary: Not Disclosed by Recruiter

Industry:Internet / Ecommerce

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Athena Consultancy Services

Leading Ecommerce Company
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Contact Company:Athena Consultancy Services